When COVID started my hours were cut at the same time staff were cut AND my job duties increased. I am now doing the job of three positions in half the time.
Working in the insurance area, I have been very frustrated with the inaction of insurance companies to provide for their members–slow pay, decreases in benefit amounts, applying deductibles and co pays to needed visits.
With people losing their jobs or having hours cut a lot of people have lost insurance coverage and have no means to get care when sick: how do they get tested or where do they go when they are sick?
Most of the time these people will not seek care they cannot afford and they cannot stay home due to finances. I have handled thousands of cases and calls from scared family members dealing with thousands of questions about what to do and what to be afraid of.
The children we see are terrified they will get sick just being out of the house.
We in the medical offices are risking our lives by being here the entire time, while being marginalized as front line workers. We receive no notice or accolades, no hazard pay, no proper PPE.
I’m emotionally exhausted from dealing with scared patients and family members, while being terrified for myself and my family.
I’ve been out here EVERY day since the beginning of all of this and it is so frustrating when people who have been sheltered in their homes are now angry when we ask them to take care with our lives.
We are yelled at daily by patients’ families who are upset we don’t have all of the answers or that our answers keep changing. I’m emotionally exhausted from dealing with scared patients and family members, while being terrified for myself and my family. I’m afraid I risk all of our lives by being required to be at work.
We are put in the difficult position of trying to make families happy while provide for their safety. All of this while our employers place us in a precarious position of scheduling well patients alongside sick patients while attempting to provide care safely.